Privacy Policy

Our commitment to privacy

Smith Systems Security (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, disclose, and safeguard information when you visit smithsystemssecurity.com, contact us, or request information about our CCTV design and installation services.

Information we collect

Information you provide

We may receive information you choose to provide by telephone, email, or a website inquiry, including:

• Name and business name
• Email address and telephone number
• Property type, location, and project requirements
• Communications, estimates, service requests, and customer-support information

Information collected automatically

Our hosting, security, and content-delivery providers may automatically process limited technical information such as IP address, browser type, device type, requested pages, timestamps, referring pages, and security events. This information helps deliver, protect, and maintain the website.

How we use information

• Respond to inquiries and schedule consultations
• Design, quote, install, and support CCTV systems
• Communicate about projects, services, and customer support
• Operate, secure, troubleshoot, and improve our website
• Comply with legal obligations and protect our rights

How information may be shared

We do not sell personal information. We may share information with service providers that support website hosting, email, security, scheduling, payment processing, or business operations; with professional advisers; when required by law; or in connection with a business transaction. Providers receive only the information reasonably necessary to perform their services.

Retention and security

We retain information only as long as reasonably necessary for the purposes described above, our contractual commitments, recordkeeping, dispute resolution, and legal obligations. We use reasonable administrative, technical, and physical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your choices and rights

You may ask to access, correct, or delete information you previously provided, subject to applicable law and legitimate recordkeeping requirements. You may also opt out of nonessential promotional email by using the instructions in the message or contacting us.

Children’s privacy

Our website and services are intended for adults and businesses. We do not knowingly collect personal information from children under 13.

Third-party services

Links or integrations operated by third parties are governed by their own privacy policies. We are not responsible for the privacy or security practices of services we do not control.

Policy changes

We may update this policy as our practices or legal requirements change. The date above identifies the latest revision.